Refund Policy

Effective Date: [Insert Date]

At Top Email Checker, we prioritize customer satisfaction and aim to provide the best service possible. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions under which refunds are issued for our email verification and bulk email services.

1. Refund Eligibility

Refunds are only applicable under the following conditions:

• If there is a technical issue that results in the service being unavailable or not functioning as expected.
• If you experience a significant and verifiable discrepancy in the results of email verification services.
• If a payment error occurred, resulting in a duplicate charge or incorrect billing.

2. Refund Requests

To request a refund, you must:

• Submit a request within 30 days of the original purchase date.
• Provide a clear explanation of the issue or reason for the refund.
• Include any relevant transaction or service details to support your request.

Please send your refund request to [support@topemailchecker.com] or contact our customer support team through the official website.

3. Non-Refundable Conditions

Refunds will not be issued in the following situations:

• If the service was used partially or fully, including any credit usage for email verification.
• If the refund request is made after 30 days from the original purchase.
• If the dissatisfaction is based on a misunderstanding of the service’s functionalities as clearly outlined in our documentation.
• If the issue is due to a third-party service or integration that Top Email Checker does not control.

4. Processing Refunds

• Refunds will be processed to the original payment method within 7-10 business days after approval.
• Any processing fees or transaction charges incurred during payment will not be included in the refund.

5. Chargebacks

We encourage you to reach out to us before initiating a chargeback. In case of disputes, we are committed to resolving any issues directly through our support channels.

6. Changes to this Policy

We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.